Legal
Privacy Policy
How RS9 Game collects, uses and protects your personal information.
Last updated: 1 January 2025
Introduction & Who We Are
Welcome to RS9 Game (accessible at rs9app.site). We are an online platform that provides information about, and access to, skill-based gaming entertainment for players in India. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have regarding your data.
By using our website or app, you agree to the practices described in this policy. If you do not agree with any part of it, please discontinue use of our services. Throughout this document, "we", "us" and "our" refer to RS9 Game, and "you" refers to any visitor or registered user.
Information We Collect
We collect information that you provide directly to us, such as your name, mobile number, email address and payment details when you register an account or make a deposit. We may also collect optional profile information you choose to share with us.
In addition, we automatically collect certain technical data when you visit our platform, including your IP address, device type, browser, operating system, referring pages and general usage patterns. This helps us keep the platform secure and running smoothly.
How We Use Your Information
We use the information we collect to create and manage your account, process deposits and withdrawals, deliver the games and features you request, and provide customer support. We also use it to send you service updates, promotional offers such as our welcome bonus, and important notices about your account.
We may analyse aggregated, non-identifying usage data to improve our services, detect fraud, prevent underage access and comply with applicable legal obligations. We never sell your personal data to third parties.
Data Storage & Security
We take the security of your data seriously. Personal information is stored on secured servers and transmitted using industry-standard encryption. We apply technical and organisational measures designed to protect your data against unauthorised access, alteration, disclosure or destruction.
While we work hard to safeguard your information, no method of transmission over the internet is completely secure. We therefore cannot guarantee absolute security, and you share information with us at your own risk. We retain your data only for as long as necessary to provide our services and meet legal requirements.
Cookies
Our website uses cookies and similar technologies to remember your preferences, keep you signed in, understand how you use the site, and improve your experience. Cookies are small text files stored on your device by your browser.
You can control or disable cookies through your browser settings. Please note that if you block certain cookies, some features of the platform may not function as intended.
Third-Party Links
Our platform may contain links to third-party websites, apps or services, including payment providers and our Telegram channels. These external sites are operated independently and are not governed by this Privacy Policy.
We are not responsible for the content, privacy practices or security of any third-party services. We encourage you to review the privacy policy of any external website before providing them with personal information.
Your Rights
You have the right to access, correct or update the personal information we hold about you. You may also request that we delete your data or restrict how we process it, subject to any legal or regulatory obligations that require us to retain certain records.
To exercise any of these rights, or to opt out of promotional communications, please contact us using the details in the Contact Us section below. We will respond to reasonable requests within a reasonable timeframe.
Restricted States Notice
RS9 Game facilitates skill-based online gaming, which is permitted in most Indian states. However, due to local regulations, our services are not available to users located in Andhra Pradesh, Assam, Odisha, Telangana, Nagaland and Sikkim.
If you access the platform from any of these states, you do so at your own risk and responsibility. It is your obligation to ensure that participating in online gaming is lawful in your jurisdiction before you use our services.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or for other operational reasons. When we make material changes, we will update the "Last updated" date at the top of this page.
We encourage you to review this policy periodically. Your continued use of RS9 Game after any changes take effect indicates your acceptance of the revised policy.
Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your data, our support team is available around the clock.
Reach us on Telegram at t.me/ravihere0 and we will be happy to help.
Please play responsibly. RS9 Game facilitates skill-based online gaming and is intended for users aged 18 and above only. Know your limits and never wager more than you can afford.